The Johnstown Estate, Enfield

The hotel was a wonderful surprise with its stylish modern bathrooms and cozy couches in the rooms. The service, especially at the reception desk, was exceptional, with the manager ensuring a brilliant stay. Although located on an artificial lawned area, the upside was a very nice restaurant experience. Dining, with its late food service and limited vegetarian options, had both positives and negatives. The facilities were convenient and well-maintained, making the stay comfortable overall.

The hotel offers stunning views and modern amenities in the rooms, with lovely Elemis products, large TVs, and stylish bathrooms. The service was friendly overall but could use improvement in certain areas. The location is convenient for visiting Fire & Salt restaurant and enjoying the surrounding areas. The dining experience, while satisfying, could benefit from more vegetarian options. The facilities are well-maintained, adding to a pleasant stay.

The hotel offers beautiful rooms with lovely Elemis products, but the beds are very hard, leading to a sore back in the morning. The service is consistently friendly and helpful, although there is a need for improvement in customer service training. The location, while on an artificial lawned area, provides some tasty dining options but may not represent good value for money in the restaurant. Overall, a mixed experience with room quality and service standing out.